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Elemental Privacy Statement

Perfect the Media Experience

Elemental Privacy Statement

Last Updated: 4/15/2009

At Elemental, we respect the privacy of our customers and the visitors to our website. This statement describes the current information gathering, sharing and privacy practices for our website, elementaltechnologies.com.


Collection of personal information

We will ask you when we need information that identifies you individually or allows us to contact you directly (personal information).

We may ask for personal information when you purchase a product, enter a contest, request a service, complete a survey, subscribe to a newsletter, or engage in some other activity on our site. In connection with these activities, we may ask you for information such as your name, email address, or credit card number.

When you visit our website, we collect standard information about your hardware and software such as your IP addresses, browser type, operating system, pages visited on our site, referring and exit pages, and the dates and times of the visits.

This site visitation data is used to administer the site and provide general statistics regarding the use of Elementaltechnologies.com. Site visitation data is never linked to your personal information, and we do not use it to identify you individually.

Navigating from within an Elemental product to elementaltechnologies.com using an option from the Help menu or a product-related link embedded in a dialog will transmit the product build number associated with that installation of the product. This information is not linked to personally identifiable information. It is only used to identify the need for updates and for aggregate analysis.


Use of personal information

We will not share your personal information with third parties for their promotional use without your permission.

We will use the personal information you give us to fulfill the services and products you request from us. This may include billing and shipping of products that you order, sending information that you have requested, or contacting you about products and services that you have purchased.

If you do not opt-out of communications from Elemental, we may send you marketing notices including promotions of our products and services. You can opt-out of communications from Elemental at any time (see control of personal information below).

We sometimes contract with other companies to provide services such as packaging and mailing products, answering user questions, or processing credit card transactions. We will only provide these partners with the information they need to conduct their services, and they will be prohibited from using the information we provide for any other purpose.

We may disclose your personal information when we reasonably believe that it is required by a law or legal process and to protect and defend the rights and interests of the company, its affiliates, suppliers, or users. In the event the Company goes through a business transition, such as a merger, being acquired by another company, or selling a portion of its assets, users’ personal information will, in most instances, be part of the assets transferred.

Elemental abides by the safe harbor framework set forth by the U.S. Department of Commerce for the collection, use, and retention of data from the European Union.


Control of personal information

You can confirm, change, or update personal information you have provided to us by contacting us directly at info@elementaltechnologies.com with your request.

If you want to opt-out of communications from the company, you can do so by emailing your request to support@elementaltechnologies.com. If you change your mind, you can opt-in again, by emailing this same address. When you opt-out of promotional communications from us, you may still receive service messages (such as an order confirmation), legally mandated notices, and critical messages that relate to the ability to use software or services you have purchased from us.


Security of the information we collect

We are committed to protecting the security of your personal information, and we use a range of technologies and procedures to protect your personal information. For example, we store personal information in a secure, limited access facility; sensitive information transmitted to us through our store (such as a credit card number) is encrypted for transmission using the Secure Socket Layer (SSL) protocol; and we do not save credit card numbers on our servers after orders are processed.


Protection of children’s privacy

Elementaltechnologies.com is a general interest website, and we do not knowingly collect any personal information from children. If you are under 18, you must be accompanied by an adult to purchase products from elementaltechnologies.com.


Privacy and online forums

Information you post in online forums on the site is accessible to other people who can access the forums.


Privacy and product activation

Elemental products may require you to activate in order to confirm the validity of a license. Elemental Activation does not collect or require personal information. Activation information may be linked to personal information collected during purchase or product registration. For more details, read the Elemental Product Activation FAQ.


Privacy and tell-a-friend forms

When you use a tell-a-friend form on the site, we ask for the friend’s name and email address. We will use this information to automatically send the specified email message to the friend. We will not use this information to contact the friend in the future.


Use of cookies and clear gif technology

When you visit our site, a cookie may be saved on your computer (if your computer accepts cookies), and if you return to the site the cookie may be read. We use cookies to help us collect the site visitation data described above and in some cases to deliver specialized content. Cookies are not linked to your personal information.

We may also use web beacons, clear gif technology, or action tags as mechanisms to collect aggregate site visitation data by tracking how users navigate to and through our website. We may also use this technology to track the delivery of HTML email messages. Data collected through this mechanism is not linked to personal information.


Enforcement of this statement

If you have questions about the policies described in this statement, please email us directly at info@elementaltechnologies.com.


Links to other websites

Our website may contain links to other websites. Please be aware that we are not responsible for the privacy practices of these other sites, and we encourage you to review the policies of each site you use.


Changes to this statement

We may from time to time update this privacy statement. When we make these updates, we will change the “last updated” date listed at the top of the statement. If we make a major change to this statement, we will update users by placing a more prominent notice on our home page.


Contact information

We welcome your input on our privacy policy. If you have any questions or suggestions regarding our privacy policy, please contact us at info@elementaltechnologies.com.